Privacy Policy
Introduction
Our Privacy Policy outlines how Afeef International (RL-1721) processes your personal data and ensures its safeguarding in compliance with relevant data protection laws in Bangladesh. “Afeef International” or “we” or “us” in this notice refers to the entity of Afeef International, including its subsidiaries, joint ventures, and affiliate companies.
Your Consent is Important
When you interact with us, you may be required to provide Afeef International with your personal data. By doing so, you consent to it being processed by us in accordance with this Privacy Policy. You have the right, at any time, to not provide your personal data or to withdraw your consent for its processing. However, failure to provide the required personal data or withdrawal of consent may result in our inability to deliver effective and continuous products and services.
What Types of Personal Data Do We Collect?
Personal data refers to information that identifies or can identify an individual. The types of personal data we may collect include:
- General Information : Name, address, contact details, age, gender, marital status, occupation.
- Sensitive Data : Data related to health, political opinions, religious beliefs, etc., if explicitly provided by you.
- Financial Information: Income, credit history, transaction history.
- Identification Details: Identity card or passport details, place of birth.
Personal data may be obligatory or voluntary. Obligatory data is essential for delivering our services, while voluntary data helps enhance your experience. The distinction will be indicated appropriately.
How Do We Collect Your Personal Data?
We may collect your personal data through the following means:
1. Information you provide directly, such as:
- Submitting inquiries, feedback, or complaints.
- Registering interest in our services or products.
- Participating in surveys or marketing campaigns.
2. Communication channels, including:
- Emails, phone calls, written correspondence, or in-person conversations.
3.Information from third parties with your consent.
4. Lawful sources and regulatory bodies.
Purpose of Processing Your Personal Data
We process your personal data for purposes such as:
- Administrative Needs : Managing your account and records.
- Service Delivery : Providing, managing, and improving our products and services.
- Compliance: Meeting legal and regulatory obligations.
- Customer Engagement::Responding to inquiries, complaints, or feedback.
- Marketing and Research:Conducting surveys or statistical analysis (without identifying individuals).
- Security:Ensuring safety and preventing unauthorized access.
Disclosure of Your Personal Data
Your personal data will be kept confidential. However, it may be disclosed to:
- Strategic Partners :For service delivery.
- Internal Departments : Within Afeef International.
- Authorized Agents/Service Providers: Bound by confidentiality agreements.
- Regulatory Authorities:As required by law.
- Other Entities:If explicitly authorized by you.